Report Name
Top AIDs with Open Chases
About This Report
This report gives a list of Addresses with the highest open chase counts
Project Type
HEDIS, IVA, Risk
Service Type
Full Service, Platform, Retrieval Only, Clinical Only
Intended User
Manager
Best For
This report would help a manager strategize and monitor their retrieval volumes for their most important and high volume sites
Using This Report
- Download the report and use within Excel
- Pivot by expected retrieval count
- Filter by Last Contact Date
What Information Can I Filter?
| Project |
What Do The Fields Mean?
| Field | Data Dictionary Definition |
| Client | Name of the Client |
| Project ID | The internal identifier associated with a project |
| Project Name | The name associated with a project |
| AID | Internal identifier (AID) associated with a chase address that has been cleaned/combined and added to the master document source table |
| Expected Retrieval Method | The expected method to retrieve medical charts for a given chase |
| Group Name | Name of the facility associated with a processed data load (master) address |
| Address1 | First line of processed data load (master) address |
| Address2 | Second line of processed data load (master) address |
| City | City associated with a processed data load (master) address |
| Address State | Geographical state associated with a processed data load (master) address |
| Zipcode | Zipcode associated with a processed data load (master) address |
| AID Status | Contact status of an AID |
| Last Contact Date | Last contacted date of an AID |
| Total Call Count | Distinct count of contact log IDs |
| Retrieval Notes | Call notes taken by provider service representative (PSR) |
| Total Additional Collection Call Count | The amount of calls placed for pursuit chases |
| Total Incoming Call Count | The amount of inbound calls that were placed from Provider to representatives |
| Total Invoice Call Count | The amount of calls placed regarding invoices |
| Total Pend Call Count | The amount of calls placed in order to resolve a pended chase |
| Total Record Collection Call Count | The amount of calls placed in order to retrieve a record |
| Total Research Call Count | The amount of calls placed to verify provider information |
| Total Vendor Call Count | The amount of calls placed to research the vendor |
| Total Chases | Shows the unique count of chases in an AID |
| Open Chases | Shows the unique count of chases that need to be retrieved. Includes dataload chases. Chase Reporting status is "scheduled", "unscheduled", "past due" and workflow status is "dataload", "chart collection" or "waiting for chart". |
| Total Pends | Shows the unique count of pended chases in an AID |
| Max Appointment Date | The scheduled date of physical/virtual chart retrieval (EMR, Field Tech) |
| Max Commitment Date | The scheduled date of physical/virtual chart retrieval (Other Retrieval Methods) |
| Retrieved Count | Distinct count of chases where the reporting status name is retrieved, but excluding pended chases |