TABLE OF CONTENTS
Bulk Actions
Bulk actions act as a powerful tool to quickly perform a repetitive task across multiple Chase(s), Pend(s), Address(es) or Document(s) at once. Enabling a user to affect, contact or upload large populations of items quickly.
Types of Bulk Actions
Change
(Right click to open in new browser window)
Bulk Action > Change
1. Change: Select Change Module in Bulk Actions
2. Chase, Pend, Address or Document: User will choose type based on bulk action to be taken
3. Action to be Taken: User will note all actions to be taken (refer to table below)
4. List of Items to Change: User will list items to change
5. Confirmation and Report: User will review the list and confirm for action
Outreach
(Right click to open in new browser window)
Bulk Action > Outreach
1. Outreach: Select Outreach Module in Bulk Actions
2. Action Selection: User will determine action type; Fax
3. Package Building: Enter name and sending fax number
4. Chase Selection: User will either list all Chase ID(s) or select fax criteria
5. Outreach Type Selection: User will select outreach type; initial, follow up, past due
6. Error Correction: If platform notes invalid Chase(s), User will be able to correct
7. Confirmation: After submission, confirmation of successful upload notification will appear in top right
8. Move to Pending: Automation will move the Chase(s) to Pending Actions tab
9. Archive: Automation will move the Chase(s) to Archive tab
Upload
(Right click to open in new browser window)
Bulk Upload > Upload
1. Upload: Select Upload Module in Bulk Actions
2. Ingestion Method: Select the Original Retrieval Method; 3rd Party, Bulk, Chart Lake, EMR, Fax, Field Tech, Mail, MRR, Pend, Portal, Provider Email, PSR
3. Specify Type: Select Format Type; Chase ID, Client Chase Key, documents for Intake, Image Name. A document named for a Chase (eg. 12345678.pdf) will automatically route to the Intake Archive and all pages will be routed to the applicable Chase.
4. File Selection: User will drag and drop medical records or choose files for upload
5. Upload Confirmation: After submission, confirmation of successful upload notification will appear in top right
Change and Actions
For More Information:
Change Chases
Change Pends
Change Address
Change Documents
Bulk Outreach