Submit a ticket My Tickets
Welcome
Login  Sign up

Users

Here you can view and manage all Users in your Service Organization.


TABLE OF CONTENTS


User Management

Users Page Overview

  1. Stats: These stats act as quick filters to display all Active Users, Admins, Employee, Leads or Managers
  2. Table: These are all the Users in your Service Organization. The User table contains the following information: Login Name, First Name, Last Name, Email, Phone Number, Status, Role, Last Login Date. All fields can be filtered. Information can be exported.
  3. Access User: Click Login Name to access 
  4. Bulk Manage Users: Click here to Bulk Add, Update, Deactivate or Reactivate Users
  5. Add User: Click here to Add a New User


Add

Add User

1. Click Add New User

2. Under the Information tab, enter the required fields: First Name, Last Name, Email, and Login Name

3. Optionally enter: Address 1, Address 2, City, State, Postal Code, Phone, Primary 

4. Optionally, uncheck Organization User if you would like to identify that User as being outside of your Service Organization

Graphical user interface, application

Description automatically generated

 

Graphical user interface, application, Word

Description automatically generated

5. Next, click the Project Setup Tab

Graphical user interface, application

Description automatically generated

6. Expand the caret for a more granular view

7. Select which projects to assign. You can assign individual projects, by Group, or Select all. 

Graphical user interface, application

Description automatically generated

8. Next, click the Role Setup Tab

9. Select Role Type: Admin, Lead, Manager, or Employee

10. Select Primary Permission

11. Select Additional Permissions

 

12. To setup Measure specialty, click the Specialty Setup Tab

13. Select 1 or all Measures

14. Click Create User

 


Add Multiple Users

 

1. Click Bulk Manage Users

2. Select Upload Type: Add New Users

3. Download the New User Template

Graphical user interface, application, Word

Description automatically generated

4. To upload, click Browse

5. Select file from local computer

Graphical user interface, text, application, email

Description automatically generated

6. Click Import

Graphical user interface, application

Description automatically generated

7. If Validation Passed, click Upload Users

Graphical user interface, application

Description automatically generated

8. If Validation Failed, click Download Validation Issues

9. Repeat steps until Validation Passes

Graphical user interface, text, application

Description automatically generated


Deactivate

Deactivate User

 

1. Click the 3-dot action button to the right of the table

2. Select Deactivate User

3. When prompted, confirm that you will be removing their access from Reveleer

4. To finalize, click Yes

5. To cancel, click Cancel

 

Deactivate Multiple Users 

1. Click Bulk Manage Users

2. Select Upload Type: Update Users

3. Download the Update Users Template

4. Change Status to Inactive

Graphical user interface, application, Word

Description automatically generated

5. To upload, click Browse

6. Select file from local computer

Graphical user interface, text, application, email

Description automatically generated

7. Click Import

Graphical user interface, application, Word

Description automatically generated

8. If Validation Passed, click Upload Users

Graphical user interface, application

Description automatically generated

9. If Validation Failed, click Download Validation Issues

10. Repeat steps until Validation Passes

Graphical user interface, text, application

Description automatically generated

Reactivate

Reactivate User

 

1. Click the 3-dot action button to the right of the table

2. Select Reactivate User

3. When prompted, confirm that you will be allowing them access to Reveleer

4. To finalize, click Yes

5. To cancel, click Cancel

 

Reactivate Multiple Users

1. Click Bulk Manage Users

2. Select Upload Type: Update Users

3. Download the Update Users Template

4. Change Status to Active

Graphical user interface, application, Word

Description automatically generated

5. To upload, click Browse

6. Select file from local computer

Graphical user interface, text, application, email

Description automatically generated

7. Click Import

Graphical user interface, application, Word

Description automatically generated

8. If Validation Passed, click Upload Users

Graphical user interface, application

Description automatically generated

9. If Validation Failed, click Download Validation Issues

10. Repeat steps until Validation Passes

Graphical user interface, text, application

Description automatically generated

Update

Update User

 

1. Locate User on table

2. Click Login Name

3. Edit desired settings

4. To finalize, click Save User

5. To Cancel, click Cancel

Graphical user interface, text, application, email

Description automatically generated

 

Graphical user interface, application, Word

Description automatically generated

 

Update Multiple Users

1. Click Bulk Manage Users

2. Select Upload Type: Update Users

3. Download the Update Users Template

4. Update File 

Graphical user interface, application, Word

Description automatically generated

5. To upload, click Browse

6. Select file from local computer

Graphical user interface, text, application, email

Description automatically generated

7. Click Import

Graphical user interface, application, Word

Description automatically generated

8. If Validation Passed, click Upload Users

Graphical user interface, application

Description automatically generated

9. If Validation Failed, click Download Validation Issues

10. Repeat steps until Validation Passes

Graphical user interface, text, application

Description automatically generated


 User Permissions Matrix

1. From a User, locate the Role Setup Tab

2. Click View User Permissions

 

3. A new browser window will open 

 

 

Additional Employee Permissions

Employee Tag Permissions 
  1. From a User, locate the Role Setup Tab
  2. Select Role Type: Employee
  3. Select Primary Permission
  4. Under Additional Permissions, click Add/Remove Tags
  5. To finalize, click Create User

 

Employee Special Handling Permission
  • From a User, locate the Role Setup Tab
  • Select Role Type: Employee
  • Select Primary Permission
  • Under Additional Permissions, click Special Handling Employees
  • To finalize, click Create User


Employee Document Page Management Permission
  1. From a User, locate the Role Setup Tab
  2. Select Role Type: Employee
  3. Select Primary Permission
  4. Under Additional Permissions, click Manage Document Pages in Data Entry
  5. To finalize, click Create User

 

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.